Why Does the Water Level Display 1mL or "Initializing" Even After Adding Water?

The water level sensor operates based on capacitive sensing technology. Its accuracy and reliability can be influenced by the electrostatic environment in the surrounding space. Generally, when the sensor is in a fixed position, these environmental factors remain constant. However, as these influences accumulate, they may affect sensor performance. To ensure accuracy and reliability, the sensor can be recalibrated to eliminate these effects.

Note: This applies only to Ivy units produced before March 2025.

Please refer to the following video for a full procedure on how to calibrate the water level sensor.