FAQ
WiFi, Battery, Water, Level, Mode, etc.
I have trouble connecting Ivy to Wi-Fi
How to determine if Ivy is charging?
Why Does the Water Level Display 1mL or "Initializing" Even After Adding Water?
Ivy is Not Turning OnBlack Screen, No Reaction, Not Charging
Screen Freezes, no ReactionIvy is not responding to any interactions
No Reaction When Touching the Sides of Your Ivy PlanterLeft and right touch bar are not responsive
Ivy Sleep Modes - Smart Sleep and Night Sleep
Available Plant Types for Ivy PlanterWhat plants are suitable for Ivy? Plant library
Ivy is Not Showing Expressions - Plant Detection IssuesPlant is not detected. No Emoji.
Why is Ivy's standby time 9 hours?
Why does it frequently disconnect?
How to fertilize Ivy?
My Ivy can't display the time and date?Service Unavailable. The time or location is inaccurate.
What should I do if the plant I want to grow is not on the app's list?
What should I do if I can't upload images or videos properly?
Why do I see incorrect location or weather Info on Ivy?
Unable to Access Custom Animation PageError on Webpage
Unable to Shutdown or Reboot
Ivy's emoji reactions display.